Canine Companions for Independence

“When I Was Shot That Day And I Didn’t Die, I Looked At Myself And Said, ‘I’m Not Done On This Earth’”

I’ve written about my friends wounded warrior and Canine Companions for Independence graduate Matt Keil and his wife Tracy here a number of times before (“I’m So Proud Of That American Flag…That’s Why I Was Serving My Country.” “OIF Veteran And Canine Companions For Independence Graduate Matt Keil Talks About ‘Homes For Our Troops”).

How can you not?? Theirs is truly one of the most amazing stories that I know, I’m lucky to have met them, and it’s great that they are right out here “in the neighborhood” in Colorado.

Well, the saga continues and gets more amazing all the time.

I followed along from a distance as this was happening, and there’s even more to the story than this very touching Denver 9NEWS video from yesterday tells you, but just watch it. You can even catch a coupla glimpses of Matt’s CCI service dog Gus (including one funny part goofing around at their house). Oh, yeah – standard Kleenex alert applies. (Did I really have to tell you that?)

“A Little Faith – A paralyzed Iraq veteran’s journey to fatherhood”

Who Really Got Screwed

I started to go in a different direction with this, or just let it go altogether, but then it finally hit me this morning how I could write something useful.

Frankly, it’s taken me a coupla days to do what a lotta others who’ve commented on this story should’ve done – take a lotta deep breaths and calm down.  Oh, they’re right to be upset – they’re just upset with the wrong people.

“Man’s companion dog taken away in Utah; organization said dog in danger”

I hear a lotta talk, some from the guy himself, but mostly from others, about how this guy got screwed.

No. He didn’t get screwed. But lemme tell you who did:

• the breeder caretakers for his dog’s sire and dam, especially those for the dam, who whelped that litter of puppies, likely in their own home, and raised them for the first 8 weeks of their lives, then willingly gave them up

• the puppy raisers who gave their lives and money, day and night, to raise and train that puppy for a year and a half, two of thousands who do that and then willingly give those puppies up

• the trainers, who trained and cared for his dog every day for at least 6 months, then matched him with the dog and trained them together for two weeks, all on-site at a regional training center

• the support staff, from the caretaker who made sure he had a clean, comfortable, and safe place to live and train, through development who raised the money to pay for it all so he wouldn’t have to, on up to the CEO who runs the whole show

• the volunteers, who travel and spend all day at events handing out literature at their own expense, talking to anyone who will listen about how wonderful CCI is and the life-changing experience it offers

• the donors, from little kids who give only the few dollars they have on up to someone like Dean Koontz who gives millions

• the dog, who has been through that whole process, was trained and willing to work, and only needed someone as devoted to him as he was to them and “walked the talk”

• the candidates on the waiting list in line for a dog, some for years, at least one of whom I’m sure would’ve taken their responsibilities more seriously

• the 1600+ other active graduates, who understand all of that and do their best to follow the rules and represent each other and the organization to the best of their abilities all day, every day

And the list could go on, to include everybody who’s ever had a positive thought about CCI or done anything to promote it to the public.

No, the reality is, about the only person who DIDN’T get screwed here was this guy. And even if you think he did, he did it to himself at the same time he was doing it to all these others.

Unlike him, they all stuck to their end of the deal, and did what they’d signed up – literally in most cases – to do. Even the people who had the unenviable job of going and getting this dog from him. Trust me, if you’ve ever talked to someone at CCI who’s had to take a dog back – and I have – without them even giving you any details (as they shouldn’t), if you just listen to the tone of their voice, you will know how thoroughly rotten an experience it is for everyone concerned with no real upside, and why no one ever wants to go through that.

That’s a big reason why CCI goes to the great lengths they do, including an extensive application process and taking two years to train each dog to ensure a lifelong match. It’s not accidental that something like this happens maybe once a year, and, again, remember – there are 1600+ active graduates, and CCI graduates 200+ assistance dog teams every year.

And let’s be clear – if CCI went to all the trouble and expense involved to take this dog back, there’s a lot more going on here than is being described. There’s no way in the world they went and took a dog back just because somebody didn’t have it on a leash a coupla times, and certainly not without having had many discussions with that person and giving them every opportunity to correct the problem.

Let’s also be clear that all CCI grads know the rules including that CCI retains ownership of the dog, sign a document agreeing to those rules, and understand the potential consequences if they don’t follow them.

No, the only person who didn’t stick to their part of the deal here was this guy who, unlike the 1600+ other grads out there – including some competitive athletes at the highest levels out here in the Rocky Mountain area who are just as active, if not more so, than this one is in very similar activities – apparently couldn’t follow a simple set of rules and ignored what I’d bet were repeated warnings over an extended period of time.

And, also unlike him, you won’t hear all of those people who got jobbed saying they were. Except for me, because I think it’s time somebody sets the record straight here.

You especially won’t hear that from CCI, mostly because of privacy issues and because it’s just not their style, and this is a good time to remind you I’m just an educated outsider and point you at the big disclaimer on every page here that says I don’t speak for CCI or any other organization, I only speak for ME.  And that I have no inside information about nor was I involved in this particular situation.

It’s a good thing for him I’m not a real CCI person, either, because if this decision was mine, Elon would already be on his way to someone who would truly care for him and treat him the way he deserves. Someone like a good CCI graduate friend of mine who recently had to make the gut-wrenching decision to euthanize her service dog who’d served her faithfully and traveled the world with her for many years when it was unexpectedly and suddenly diagnosed with an inoperable painful cancer. Or a number of others I know dealing with similar situations where their service dogs have cancer and they may have to make that same awful decision soon.

Nah, you can be unhappy about this situation or not agree with how CCI does business or hate me for all I care, but don’t tell me about how this guy got screwed or how CCI is some big evil organization taking advantage of the people it serves. And make no mistake – this issue is so serious, if I thought that, I’d be gone from any involvement with them, and you can bet you’d hear about it here. I have the utmost confidence in CCI, and you can, too.

There are 64 people graduating from the five CCI regional centers next week (more assistance dog teams at one shot, BTW, than one organization whose president and founder publicly called CCI’s policies “fascist” just yesterday has produced EVER that I’m aware of), and let’s hope all of them are clear on their responsibilities and have a tremendous lifelong experience. Odds are, based on 99.999999% of all graduates, including all the ones I know, they are, and they will.

I’m guessing the vast majority of people who are so upset here and rushing to jump on the big bandwagon of support for this guy have no idea about any of this, and if they did, they might have a completely different opinion.  So, please – just keep all of this in mind when you read these stories and comments, especially if you’re one of them. Because there’s one more group of people getting screwed here I didn’t mention – you.

And all because one guy – willfully and by his own admission – chose not to live up to the agreement he freely signed and wouldn’t follow the rules.

____________________

UPDATE 2/22/11: CCI has now posted an official statement regarding this matter. Speaks for itself, no comment needed from me, and comments are now closed on this post as well.

“Update Regarding Return of Dog”

Canine Companions For Independence Graduate Edgar Jimenez Graduates From The University Of Texas Today

Canine Companions For Independence Graduate Edgar Jimenez Graduates From The University Of Texas Today

I ran into this very inspirational story late last night – I see loads of service dog stories every day, but this is one of those great ones that epitomizes the whole concept.

Edgar Jimenez is a 22-year-old young man graduating from the University of Texas Cockrell School of Engineering today along with his Canine Companions for Independence Service Dog Rowdy III.  You won’t see CCI mentioned anywhere in the story, but eagle-eyed observers will spot the CCI patch on Rowdy’s cape.

Quite a story of how Edgar’s family emigrated to Texas from Costa Rica when he was very young to give him the best opportunity for living with the muscular dystrophy he was born with, and how Edgar has clearly made the most of that opportunity. Please go read it for yourself:

“Defined by his successes, not his limitations”

I spent a lotta time in Texas, my wife’s from there, we have family there about 70 miles from Austin, and I know other CCI graduates and volunteers there as well, but I’ve never met Edgar or heard his fantastic story before.  All of those factors make this story mean even more to me than it would, anyway.

Congratulations, Edgar – and Rowdy!

Wanna Know What Canine Companions For Independence Is All About? Gimme Five Minutes And Watch This Video

Wanna Know What Canine Companions For Independence Is All About?  Gimme Five Minutes And Watch This Video

Actually, the video is four minutes and it’ll take you about a minute to read what I have to say.

Every 90 days at the five Canine Companions for Independence regional centers around the US there are combination turn-in / graduation events, where puppies about to enter professional training are taken to the centers by their puppy raisers, and assistance dog teams graduate from two weeks of team training.

Those events are ALWAYS very emotional, even when you’re not turning in a dog, or don’t have one graduating, or don’t have a personal connection with one of the graduates, but even more so when one or more of those things is true.  I’ve been to a number of graduations, but I still don’t think I can capture all the emotions for you.

This video will do that for me, though. Each regional center does a visual presentation for their events, and they are all great, but I don’t know that anybody does it better right now than the Northeast Regional Center in Medford, NY out on Long Island (there’s a little challenge for the other regions…haha).

Here’s their latest one from just a few days ago.  I talk a lot about CCI and what it does, but this  four-minute slideshow will tell you more than all the words I could ever say.  If you want to know what this organization is about, why it’s so good at what it does, and why all of us do what we do…watch this.

Canine Companions for Independence Northeast Region November 2010 Graduation

Canine Companions For Independence Graduate To Receive Disability Awareness Day Award In Annapolis This Saturday

Canine Companions For Independence Graduate To Receive Disability Awareness Day Award In Annapolis This Saturday

Congratulations to my friend Nancy Patterson who’s been selected to receive the 2010 disAbility Awareness Day Award, the highest honor given by the Anne Arundel County Maryland Commission on Disability Issues.  If you’re in the area, the award will be presented at the disAbility Awareness Day this Saturday, Oct. 30, 1 – 4PM, at Westfield Annapolis mall.

Canine Companions for Independence graduate Nancy Patterson and Service Dog Mahler

Complete announcement is available at  this link: “2010 disAbility Awareness Day Awardee Chosen”.  There are a couple errors in it – clearly Mahler is not a Golden, and Nancy doesn’t hold the actual title of volunteer coordinator – but those don’t detract at all from how great it is overall and what it means for her to receive this honor.

You really need to read the whole thing, but here’s the key part (my emphasis):

Mrs. Patterson, a former commission member…was unanimously selected for the award for her work with CCI. The award is presented to the individual who the Commission believes has demonstrated a long-standing commitment to improving the quality of life for individuals with disabilities and those that strive to serve their needs. It is widely known that Mrs. Patterson has dedicated her life to address these needs, touching the lives of individuals and families.

They couldn’t have made a better choice.

Service Dogs For Veterans Outreach Event At Arlington National Cemetery

Service Dogs For Veterans Outreach Event At Arlington National Cemetery

Video from yesterday’s Canine Companions for Independence Salutes Independence veterans outreach event at the Women In Military Service for America Memorial at Arlington National Cemetery is now up at The Pentagon Channel. My friends Sam Cila, Buddy Hayes, and Corey Hudson, CCI CEO, are all interviewed.

I tried to embed it with the start time set (something you can easily do with any YouTube video and you’re supposed to be able to do with these, too), but it didn’t work for me, so you’ll need to let it load and then drag the bar to the 18-minute point where the CCI segment starts:

Companion article (pun intended) with more detail has now been posted at Defense.gov as well:

“Defense Leaders Promote Benefits of Assistance Dogs for Veterans”

On top of everything else, I want to point out something Buddy addresses that most of us who’ve been involved with service dogs for any length of time have heard hundreds if not thousands of times from virtually everyone who has a service dog.  Namely, how people would completely ignore them before they got the dog, but once they had the dog, that all went away – people stop, talk, actually go out of their way to meet them.

As Buddy says, “Oh, yeah, they ignore you – just flat out…they walk right by you like you’re invisible.  And now they come up and, you know, wanna pet the dog…” (Trust me, I know all the etiquette rules very well, and I also know that many with the dogs allow it, too – it’s up to them, and that’s not the point here.)  A complete, 180 degree change from how life was before.

That’s one of the biggest reasons I have problems with the whole concept of what service dogs for those whose primary or only issue is post-traumatic stress are being trained to do – actually keeping people away from their human partners. That runs directly counter to the role service dogs have appropriately played for as long as they’ve been around (with the exception of one group of dogs whose proponents have been pushing this idea for years and are now doing it with veterans) and is something I plan to address at length in another post.

Haven’t had a chance to talk to anybody who was at yesterday’s event yet, but I’ll be very interested to see what they say.

“I’m So Proud Of That American Flag… That’s Why I Was Serving My Country.”

“I’m So Proud Of That American Flag… That’s Why I Was Serving My Country.”

CBS broadcast a PGA special called “Playing With A Purpose” last month about the charity efforts some of the top professional golfers are involved in.

The first segment featured Phil Mickelson and his involvement with Homes For Our Troops and was all about my friends Matt and Tracy Keil who live out here in Parker, Colorado. I’ve written about Matt before – he was shot in the neck by a sniper in Ramadi in 2007, is paralyzed from the chest down other than a little movement in his left arm, and has a Canine Companions for Independence service dog, Gus (who, coincidentally, was raised in the Kit Carson Correctional Facility in Burlington, Colorado).

Video of that segment is now on YouTube.  CCI isn’t mentioned in it, but Gus is very visible. Pretty emotional, too – Matt and Tracy have done a lot of very public things like this, but this is the best one I’ve seen. Just tremendous.

What Do You Do When It’s Time For Your Service Dog To Retire?

What Do You Do When It’s Time For Your Service Dog To Retire?

Canine Companions for Independence graduate Buddy Hayes has just written a great post on her site about planning for her service dog Ellie’s retirement.  A must-read, especially if you’re even remotely considering getting an assistance dog or know anyone who is: “The big “R” word…


Probably the most overlooked subject I see with people looking for a service dog, and one of the major advantages a first-class service dog organization offers, is support – it’s just not something most people normally think about in the overall scheme of getting a service dog.  And yet it’s one of the most important things to consider, and one of the biggest reasons I always recommend going to a top organization that will offer lifetime support – for both you and the dog.

That’s clearly not something you get if you train a dog yourself – you’re completely on your own.  A trainer, even a great one, may or may not be there when the time comes for another dog, and doesn’t likely have anything close to the resources a good organization has for both placing your dog with someone else or providing you a successor dog.  Even among organizations, you need to take a close look, because that varies widely, too.

What you’re looking for is exactly what Buddy talks about.  An organization that has a built-in, long-standing process for something no one really wants to think about, but yet knows is gonna happen someday.  It’s tough enough to begin with, and you sure don’t wanna be fooling around with what happens to a dog you love more than anything and has been so faithful to you for many years, or worrying about where your next dog to meet the needs you still have (and which may over time have become even more serious) is gonna come from.

Kudos to Buddy for tackling a very important subject I know she doesn’t really wanna talk about and doing such a great job.

Canine Companions for Independence Veteran Graduate In Airman Magazine

Canine Companions for Independence Veteran Graduate In Airman Magazine

How about something great and a lot more fun after all that stuff I’ve been writing about lately? (Still haven’t seen any word on Cesar Millan’s disability, BTW.)

The new September/October Airman Magazine, the official magazine of the US Air Force, went online a couple days ago, and Canine Companions for Independence graduate (and my friend) Jason Morgan is on the cover.


The Airman article was put together when Jason and his service dog Napal were here in Colorado Springs competing at the first-ever Warrior Games in May.

Some of the usual fantastic Airman pictures, and talks about how Jason was injured when he was an Air Force combat weatherman on a Spec Ops mission in South America, something I’ve mentioned here before as well.

Definitely worth downloading the magazine and reading the article: 

http://www.af.mil/shared/media/document/AFD-100908-051.pdf

Outstanding to see this not only because Jason’s a friend, I know his story, and I witnessed most of this in person at the Warrior Games, but because of the increased exposure top-notch service dogs for seriously injured veterans will receive.  That’s really a carryover from the Games – Napal is a wonderful dog and classic example of a CCI graduate dog who was very, very visible here in front of hundreds of wounded veterans, senior military staff, those veterans’ families and friends, and the general public.

More on Jason and Napal here:

“Out Of Everything I’ve Done To Try And Improve My Life, Nothing’s Even Come Close To Getting My Service Dog Napal”

Warrior Games – More Thoughts

Warrior Games Opening Ceremonies

Air Superiority At The Warrior Games – Air Force’s Jason Morgan And Napal

You’ve Seen All The Rest, Now Get The Best

Lotta times I think of that old Billy Mays line “You’ve seen all the rest, now get the best.”

(Hey, I liked Billy – he was a true “Pittsburgh guy”, and he loved dogs, too).

Certainly applies with service dog organizations, especially when it comes to their names. For example:

There are a lotta places with “Canine” in their name, but only ONE Canine Companions for Independence.

There are also a bunch with “Paws” in their name, but only ONE Paws With A Cause.

And some with “Assistance Dogs” in their name, too, but only ONE Assistance Dogs of America, Inc.

I could keep going, but you get the idea.

Now I have a very good feel for “who’s who”, so knowing who the real players are isn’t really that tough for me.  But for most of you, I’m sure that trying to make sense of all the service dog organizations out there is confusing, and the naming similarities aren’t helping any.  So whaddya do?

I’ll say what I always say – just look closely, and start with the list of Assistance Dogs International accredited organizations.

Things will start becoming clearer, I ga-ron-tee.